If you need to cancel your place on a workshop:
Please tell us as soon as possible.
If you tell us more than 4 weeks prior to the workshop date, you can transfer to another workshop, subject to availability or alternatively revert to a credit that must be used within that calendar year. In both instances a 20% admin fee will be payable.
If you tell us with less than 4 weeks’ notice, your payment is non-refundable and non-transferable.
If we manage to re-sell your place within 4 weeks of the course date we will refund your payment minus a 20% cancellation fee or give you a credit less 20% to be used within that calendar year.
As always, the very best solution is to find someone else to take your place. Just inform us of the name change and any dietary requirements before the day.
If we need to cancel a workshop:
We try very hard not to disappoint people, but occasionally we may have to cancel a workshop due to a tutor illness or other unforeseen circumstances.
We will always endeavour to give you as much notice as possible.
You will be given the option to transfer to another workshop, subject to availability.
If this is not possible or desired, you will receive a full refund of any fees and deposits paid.
We do make every effort to find replacement tutors but at short notice this is not always possible.
We regret we are unable to refund travel or accommodation costs or any other consequential costs you may have incurred in booknig your workshop.